ACE Helpdesk

ACE Helpdesk · Graduate Researchers · since 2022

Publish, present, and explain your research — in English.

ACE Helpdesk helps Graduate Researchers improve academic papers, presentations, posters, conference Q&A, and research explanations — one session at a time, with an experienced coach.

研究を、世界の舞台へ。

One session. One focus. One next step.

We do not try to fix everything at once. We find the first thing blocking your communication, work on it together, and show you how to improve the next version.

Trusted by Graduate Researchers since 2022.

430+ completed coaching sessions
≈300 hours of coaching delivered
95 researchers supported
97.8% of survey ratings were five out of five (132 of 135)

Figures verified against ACE Helpdesk survey and appointment data, September 2022 – June 2026.

Our support

Practical, one-to-one English support for research.

Whether you are preparing a journal submission, rehearsing a conference talk, or learning to explain your research clearly.

Academic Writing & Editing

Abstracts, papers, cover letters, CVs, and research statements — checked for grammar, structure, nuance, and academic tone.

e.g. tighten an abstract before submission.

Presentations & Posters

Slides, posters, scripts, delivery, pronunciation, and conference Q&A — rehearsed until it feels ready.

e.g. rehearse a conference talk and its Q&A.

Research Communication

Explain your work clearly — for conferences, networking, interviews, and international collaboration.

e.g. a sixty-second introduction to your research.

Speaking & Pronunciation

Build fluency and clarity through guided conversation and focused speaking practice.

e.g. prepare for daily life and seminars abroad.

Applications, Emails & Study Abroad

Statements of purpose, scholarship applications, emails to professors, and interview preparation for time spent overseas.

Featured · Writing support

Manuscript Readiness Check

Before polishing the English, we check whether the paper is ready for the journal: argument, structure, clarity, recurring language patterns, and journal requirements.

We work through the draft with you. The goal is better English and better control of your own writing — not ghostwriting.

See the Manuscript Readiness Check

How it works

One session, built around your task.

  1. i Bring the real work. A paper, poster, talk, slide deck, conference plan, English goal, or question.
  2. ii We diagnose the need. Is it a quick question, or does it need a deeper coaching session?
  3. iii We set the session path. Together, we decide whether today is about writing, presenting, speaking, planning, or practice.
  4. iv We work one focus. We do not try to fix everything at once. We find the first blocker and work on that.
  5. v You leave with a next step. One action, one model, or one practice habit you can use after the session.

Choose your track

Eight tracks — we route you to the right one.

Not sure which? Bring the task and we choose the track with you.

Paper

Argument, structure, clarity, language, journal style.

Poster

One message, visual flow, less text, print readiness.

Talk

Point, arc, timing, transitions, Q&A, practice.

Slides

One idea per slide, no wall of text, readable from the back.

Conference abroad

Abstract, travel and talk readiness, survival English, culture, confidence.

Improve English

Diagnose level, choose one skill, build a practice habit.

Study plan

Goal, milestones, weekly actions, review.

Other

Scope the problem — help now, or route to the right support.

Resources

Guides and checklists for your research.

Short, practical resources from the ACE Helpdesk coaches. The Manuscript Readiness Check is ready now; more guides are on the way — use them on your own, or bring one to a session.

New · Self-study course

The Academic Writing Lab

A free, self-study course of short interactive modules that teach academic English one skill at a time — each with a printable worksheet to keep. Five Foundations modules are ready now; nothing is graded or tracked.

Enter the Writing Lab
Writing

The Last 5%: Editing Academic English

The final pass that lifts a paper — the small, high-frequency fixes that separate a good draft from a submission-ready one.

Coming soon
Presenting

Presentation checklist

Point, arc, timing, transitions, and Q&A — a pre-flight check before you take the stage.

Coming soon
Presenting

Poster checklist

One message, visual flow, less text, and print readiness — so your poster works from across the hall.

Coming soon
Planning

Study plan template

Goal, milestones, weekly actions, and review — a simple structure to keep your English improving.

Coming soon
Browse all resources

How can I use ACE Helpdesk?

Bring whatever you are working toward.

Before a conference

Rehearse your talk.

Practise your presentation, sharpen your slides, prepare for Q&A, and build confidence before you travel.

Before submitting a paper

Refine your manuscript.

Check grammar, structure, nuance, and academic tone — from the abstract to the cover letter.

When explaining your research

Make your work clear.

Practise a self-introduction, an elevator pitch, or a networking conversation that lands.

When preparing to study abroad

Get ready for life abroad.

Practise everyday conversation, interviews, and the English you will use day to day.

In their words

Researchers return because the support is practical and encouraging.

Your careful guidance on the presentation was very encouraging. I was able to approach the presentation with confidence.
Graduate researcher · ACE Helpdesk survey
Through discussion with the teacher, I was able to express what I wanted to say in my paper — especially the nuance.
Postdoctoral researcher · ACE Helpdesk survey
The Helpdesk helped me prepare for my first overseas presentation and made me feel reassured.
PhD candidate · ACE Helpdesk survey

The coaches

Experienced English communication coaches who edit with care, rehearse with patience, and explain the why — not only the what.

Meet the coaches
Steve Daly, ACE Helpdesk coach

Steve Daly

Coach

Bring me your draft, your slides, or just the idea you are trying to get across — we will work through it together until it sounds like you, in clear English.

Canadian · 32 years in Japan Book a session
Arnold Baruch, ACE Helpdesk coach

Arnold Baruch

Coach

Whether it is a paper, a presentation, or a conference conversation, I will help you say what you mean — clearly, naturally, and with confidence.

American · 20 years in Japan Book a session

Questions

Before you book.

Who can use ACE Helpdesk?

ACE Helpdesk is for Graduate Researchers at The University of Osaka — graduate students, postdocs, and faculty preparing to publish, present, or communicate their work in English.

Is the service free?

Yes. ACE Helpdesk is provided to eligible Graduate Researchers at no cost, as part of the programme.

How long is a session?

Sessions run 30, 45, or 60 minutes. We recommend 45 minutes — enough time for presentation or paper support without feeling rushed.

Can you edit a full paper?

We guide your writing rather than rewrite it: structure, clarity, nuance, and tone, working through your draft together.

Can I practise a presentation?

Yes — slides, script, delivery, pronunciation, and Q&A. Many researchers rehearse their full talk before a conference.

Can I ask questions in Japanese?

Yes. You are welcome to discuss in Japanese when it helps; the coaching itself builds your English.

Ready to prepare your paper, presentation, or research explanation?

Book an ACE Helpdesk session and work one-to-one with an experienced English communication coach.

Book a session